A: In this article , we suppose that user ABC is to be given FTP access for the folder http://Pizza.com/ABCAccess. Creating an FTP account having access to a special folder involves three steps.

Step 1: Make sure Everyone full rights are removed from the root of every drive on the server. This is the basics of web server security.

Step 2: Create a new FTP user 'ABC'.

To create FTP user, follow these steps:
Login as webadmin, click User Manager, click Add User, fill the form and only enable website you wish to have user access to. Do not enable any of the other sub folders of the website.

Step 3: Give access to FTP user 'ABC' on ABCAccess folder.
To give access to FTP user, follow these steps:

Click Folder Security, click Security Setup.
Select domain 'Pizza.com' from Folder box and click Select Folder button. Browse until you get the folder 'ABCAccess'.

Select 'ABCAccess' folder and click on Permissions button. Select the user 'ABC' created in step 2 from Users box, select 'Full Control' from Permissions box and 'Both (files, folders)' from Inheritance box. Click Add/Change button.
The above three steps will create an FTP user 'ABC' and this user will be given FTP access on a special folder 'ABCAccess' under the domain 'Pizza.com'.

Note: When the user ABC does FTP to the domain 'Pizza.com', he must provide 'Pizza.com/www/ACBAccess' as 'Initial Remote Directory' in the FTP client, otherwise the FTP will fail.
 

A: CAUSE:
New FTP users can not FTP to the Website unless they provide the website name as Remote Initial Directory in their FTP client.

SOLUTION
There are three solutions for this problem:

1. Set "Domain.com" as Remote Initial Directory in the FTP client. Refer to FTP client's help manual for instructions on how to do this.

2. If you are unable to find how to set Remote Initial Directory then simply FTP using the assigned login and password and when you are connected execute change directory command "cd domain.com".

3. If both of the above solutions are not desirable then create a virtual directory in your FTP site and map it on the website's physical path. The virtual directory name shall be same as of FTP login name. Now when user will FTP, he will land to his home directory directly.
 

FOR LINUX hosting
How can I see hit counter on my site?

A: For creating Hit Counter on your site adopt the following procedure.

• Go to URL = http://www.domainname.domainextention/cpanel/
• Go to 'Tool Menu'
• Click on 'CGI Center'

Here is a link 'Make HTML on the page display after clicking on 'CGI Center'. Click on 'Make HTML' link. It will generate a code at the end of page. Copy this code and paste in a .html (e.g counter.html) file and upload this file. Now when you run this file you can see hit counter on your site.
 

How can I check, compose email, etc. on MailEnable (ASP Based)?

A: You can check, compose email etc. on MailEnable by adopting the following procedure.

• Open URL http://mail.domainname
• Login here with Email Account.
  Enter
  Login = Email Address (complete email address with domain name) Password = Email Password
  Fields.

After login, there are different links and buttons ( e.g. Check Mail, Compse Mail, Option, Delete etc.).
Click on the required Button or link to fulfill your work.
 

How can I create email account on Cpanel (Linux Based) ?

A: You can create Email Account on Cpanel by adopting the following procedure.

• go to URL = http://www.domainname.domainextention/cpanel/
• Go to 'Mail Menus'.
• Click on 'Add / Remove Accounts'
• Click on '[Add Account]' link which is at the end of this page.

Add the information in desired fields and press 'Create' button.
 

How can data be uploaded on site ?

A: For data uploading different uploading softwares are available but a more easy and flexible software is Cute FTP, You can use this software to upload your site data.
 

What Mail Service is installed on ASP server.

A: Aspmail service is installed on our ASP server.

The Sample Code of this service is given below :


Set Mail = Server.CreateObject("Persits.MailSender")
Mail.Host = "smtp.smtp-server.com" ' Specify a valid SMTP server
Mail.From = "sales@veryhotcakes.com" ' Specify sender's address
Mail.FromName = "VeryHotCakes Sales" ' Specify sender's name

Mail.AddAddress "andy@andrewscompany.net", "Andrew Johnson, Jr."
Mail.AddAddress "paul@paulscompany.com" ' Name is optional
Mail.AddReplyTo "info@veryhotcakes.com"

Mail.AddAttachment "c:\images\cakes.gif"

Mail.Subject = "Thanks for ordering our hot cakes!"
Mail.Body = "Dear Sir:" & Chr(13) & Chr(10) & _
"Thank you for your business."

On Error Resume Next
Mail.Send
If Err <> 0 Then
Response.Write "Error encountered: " & Err.Description
End If
 

Where database files are uploaded?

A: Database files are uploaded in "db" folder.
 

Why my CGI-BIN or Perl Script doesn't run ?

A: Visit the following link to view the solution : http://httpd.apache.org/docs/misc/FAQ-F.html#premature-script-headers